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MAX Power Forward 2: Ensuring Positive User Experiences

Jan 10, 2023·5 min read

Summary

The article highlights four key MAX features launched in 2022 to tackle ad quality and user experience issues for mobile app developers.

1. Ad Review: Developers can review ads from the MAX dashboard, report problematic ones, and create automatic rules to flag issues like competitive or inappropriate ads from any network. This simplifies maintaining ad quality and generating competitive insights.

2. User Journey: This tool allows developers to view a chronological timeline of ads served to a specific user who reported an issue. Instead of digging through logs, developers can quickly identify the offending ad, including creative and provider IDs, and report it directly. This reduces user complaints and negative app store ratings.

3. Creative Debugger: Both developers and users can report bad ad creatives directly from within MAX-mediated apps using a special gesture to access ad info and a report button. Reports are automatically sent to the developer and ad network, streamlining the resolution process.

4. HUMAN Partnership: MAX partnered with HUMAN (formerly White Ops) to detect and eliminate invalid traffic, including ad hijacking and bot fraud. This improves ad performance measurement and protects ad revenue.

These features collectively enhance brand safety, reduce user friction, and optimize ad experiences. Developers are encouraged to adopt Ad Review and User Journey for proactive monitoring, enable Creative Debugger for user-driven feedback, and leverage HUMAN integration for traffic quality. The article positions MAX as a comprehensive solution for maintaining positive user experiences while maximizing ad revenue.

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